a) Goods will not normally be accepted for return after (14) days from purchase/date of delivery.
b) Acceptance of Goods returned does not imply agreement to issue a credit note.
c) A credit note will only be issued if the returned Goods are in original packs and found to be satisfactory by the Supplier in saleable condition. Delivery charge and small order surcharge will not be credited.
d) Freight on returns will be at the Customer's expense.
e) A replacement will be supplied for any defective goods returned within a reasonable time period that is at the discretion of the supplier.